Tag Archives: difficult clients

3 Simple Questions to Manage Client Expectations

The Communicatrix shares 3 simple questions to ask a new prospect to manage expectations better later. Continue reading

Posted in All Posts, CFC, Client Relations, Freelance Graphic & Web Design, Speakers | Tagged , | Leave a comment

Should you cut your fee in half?

A small design firm was asked by a long-time client to design a piece that would be presented at a reception at the White House. He gave his price, but the client asked him to cut the fee in half. What would you do? Continue reading

Posted in Client Relations, Featured, Freelance Graphic & Web Design, Freelance Money | Tagged , | 17 Comments

Update from Freelancers Union

Here's an update from the Freelancers Union on their advocacy campaign, Get Paid, Not Played, in New York. Continue reading

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5 Freelancing Lessons from My Remodeling Contractor

2.) Have a sense of humor. On day two of the project our Walker Coonhound managed to break into the contractor’s lunch box and scarf down five pieces of pizza. The contractor laughed it off, and we bought him lunch a couple weeks later. If he’d been irritated or angry, I’m not sure the relationship would have gotten off on such a good foot. Let the small stuff slide. Continue reading

Posted in Client Relations, Communicating, Freelance Graphic & Web Design, Freelance Illustration, Freelance Photography, Freelance Writing, Freelancing | Tagged , , , , | 3 Comments

Vet the tire-kickers

It's Marketing Monday again! And the last week before year end when you can keep up the marketing, especially early in the week. Continue reading

Posted in Freelance Graphic & Web Design, Freelance Illustration, Freelance Marketing, Freelance Photography, Freelance Writing, Marketing Monday, Uncategorized | Tagged , | Leave a comment

How to deal with negative feedback

Here are my suggestions: Get Professional: Step back, recover, lick your wounds if you must. Then make a clear separation between yourself and your business. Continue reading

Posted in Client Relations, Communicating, Freelance Graphic & Web Design, Freelance Illustration, Freelance Photography, Freelance Writing | Tagged , | 3 Comments

Reputation is Everything

I go out of my way to treat my clients and colleagues in the same way that I’d want to be treated, with honesty and respect. Continue reading

Posted in Client Relations, Freelance Graphic & Web Design, Freelance Illustration, Freelance Money, Freelance Photography, Freelance Writing | Tagged , | 5 Comments

Throwing Your Ego Under The Bus (part 4)

It’s your job to criticize the criticism, and your inner Analyzer will be more than happy to help you sort out the good, the bad and the dreck. Continue reading

Posted in Client Relations, Communicating, Freelance Graphic & Web Design, Freelance Illustration, Freelance Photography, Freelance Writing | Tagged , , | Leave a comment

Throwing Your Ego Under the Bus (Part 3)

I think of defensiveness as a form of deafness because it keeps me from hearing things I may need to know. The Protector is not always my friend. Continue reading

Posted in Client Relations, Communicating, Freelance Graphic & Web Design, Freelance Illustration, Freelance Photography, Freelance Writing | Tagged , , | Leave a comment

The ol’ client bait and switch

If you really dislike working with someone, prove it by finding a replacement client. Continue reading

Posted in Client Relations, Connecting, Freelance Graphic & Web Design, Freelance Illustration, Freelance Photography, Freelance Writing | Tagged , | 1 Comment