Tag Archives: client relationships

When the client becomes the "art director"

Many freelance designers go out on their own to be their own “art director,” but what happens when your client assumes that role? Continue reading

Posted in All Posts, Client Relations, Communicating, Freelance Graphic & Web Design | Tagged , | 5 Comments

Preparing your business for baby

Like many moms-to-be running a small business, as the big date approaches, you may start to wonder: what to do about maternity leave? Lidia Varesco Racoma shares what she's learned recently. Continue reading

Posted in All Posts, Client Relations, Freelance Graphic & Web Design | Tagged , | 6 Comments

When Tragedy Strikes

Since many people are still dealing with the aftermath of Hurricane Irene, I thought this blog post from Stephanie Cockerl (submitted a while back) would be particularly timely. Please add your suggestions and ideas in the comments. Continue reading

Posted in All Posts, Current Affairs, Freelancing | Tagged | 2 Comments

Crowdsourcing Round 2

Laurel Black continues her crowdsourcing nightmare with lots of opinions on how she handled her client’s unhappy comparison between the work she got from Laurel and the work she got from the logo mill. Continue reading

Posted in All Posts, Freelance Graphic & Web Design, Freelance Marketing, Freelancers Union, Freelancing | Tagged , | Leave a comment

Excellent Web-to-Print Resource

This free DesignCast on Aug 9 with Navitor will show you how you can become a single resource for your clients, while controlling the outcome of the design work and how to add print services to your business model with minimal resource expenditure. Continue reading

Posted in All Posts, Sponsors & Partners | Tagged , | 2 Comments

Why I no longer call myself a "web designer"

Want to know why its important to listen to you clients? They can tell you where your business is going. Continue reading

Posted in All Posts, Freelance Marketing | Tagged , | 8 Comments

How to deal with PITA (pain in the...) clients

In the latest episode of The Freelance Radio Show, Von Glitschka and friends take on PITA (Pain in the A**) clients and share their strategies for how to deal with them.

Do you decline work when you realize the client may want lots of extra time? Has it helped you set boundaries? Do you charge an extra fee to cover the costs you think will arise for extra phone calls, meetings or revisions? Continue reading

Posted in Client Relations, Freelance Graphic & Web Design, Freelance Illustration, Freelance Writing, Freelancers Union, Freelancing, Pricing, Speakers | Tagged , | 3 Comments

Lesson 4: When to suck it up

I’ve spoken numerous times about only working with clients who are a good fit and how you should work with clients with whom you can do your best work. Generally, I still believe that. But I also believe that sometimes you have to suck it up. Continue reading

Posted in Client Relations, Communicating, Freelance Graphic & Web Design, Freelance Illustration, Freelance Photography, Freelance Writing, Freelancers Union, Speakers | Tagged , | Leave a comment

The Unexpected Consequences of Injury

I’ve long known that exercise clears my mind, and that I do a lot of thinking during my longer runs. I’ve wireframed web copy in my head, polished speeches and analyzed creative ways for tackling complicated client problems. But in … Continue reading

Posted in Client Relations, Freelancing, Growing Your Business | Tagged , | 1 Comment