How to Make the Most of a Testimonial

It's one thing to know how to get testimonials. But don't you love it when people freely send them to you?

It makes you feel good, of course, but there's no real marketing benefit unless you know how to get it in front of your best prospects at the right moment -- when they are ready to make a decision.

Here are 4 places I put a testimonial I got recently. You can use this as a blueprint:

  1. Testimonials page on your web site: If you don't have one, you should. People want to hear what others have to say about you and you should be collecting those all in one place for prospects who are ready to convert. A good testimonial can be the deciding factor. I posted this one on our testimonials page. See it here.
  2. In a blog post: I wrote a post on a related topic -- how to know if a target market is viable -- and excerpted 2 sentences from the testimonial that were relevant to the post. Read that here.
  3. On your LinkedIn profile: I couldn't do this myself but I asked if my client would mind taking a minute to post it also on my LinkedIn profile in the Recommendations section. She probably wouldn't think of it unless I asked. http://www.linkedin.com/in/ilisebenun
  4. In your email marketing: I chopped it up and made it do double duty in my latest email newsletter, Quick Tips from Marketing Mentor. I highlighted the language of my client to address similar needs others like her certainly have. See how I did that here.

Facebook? I'm not sure about Facebook. It can be tricky. Does it cross the line to post it on my personal page? What about the fan page for my business? I haven't done that yet and would love to hear your opinion in the comments.

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About Ilise Benun

Ilise Benun is a national speaker and founder of Marketing Mentor and the Creative Freelancer Conference (with HOW Magazine). She works closely with creative professionals who are serious about growing their business. She is the author of several books including, “The Creative Professional’s Guide to Money: How to Think About It, How to Talk About It and What to Do About It,” (HOW Books 2011), “The Designer’s Guide to Marketing and Pricing,” “Stop Pushing Me Around: A Workplace Guide for the Timid, Shy and Less Assertive,” "Public Relations for Dummies, and “The Art of Self Promotion. Sign up for her free Quick Tips from Marketing Mentor here: www.marketing-mentortips.com
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5 Responses to How to Make the Most of a Testimonial

  1. dezebo says:

    Really nice article..great work,thanks Ilise.

  2. Nice post, Ilise. I would also add Google Places, YELP and many other directories like CitySearch, Business Insider, Merchant Circle. All for search.

  3. Brandi says:

    Great article, Ilise.

    I think it is fine to post on a Facebook fan page for your business. And then because getting a testimonial is so exciting, I'd probably share it to my personal timeline as well!

  4. Tim says:

    The indirect fifth method is this post itself - very nice! That's a bunch of great testimonials you've got there :)

  5. Pingback: Quora

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