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Category Archives: Client Relations
The Importance of a Thank You
I want you to grab a notepad or open a file on your computer, and create a list of individuals who have helped you and your work in 2011. Begin in January, and work through your mental file cabinet. Then send them a handwritten thank you note. They'll thank you for it. Continue reading
How to ask for a change order?
How to handle scope creep with a non profit on a tight budget Continue reading
When the client becomes the "art director"
Many freelance designers go out on their own to be their own “art director,” but what happens when your client assumes that role? Continue reading
From Commuting to Telecommuting
Jeremy Flagg, our guru on eco-friendly freelancing, describes how he persuades clients to use Skype so he doesn't have waste time traveling. Continue reading
Preparing your business for baby
Like many moms-to-be running a small business, as the big date approaches, you may start to wonder: what to do about maternity leave? Lidia Varesco Racoma shares what she's learned recently. Continue reading
Confidence, the client’s aphrodisiac
Being the optimistic entrepreneur that I am, I approached this CEO.
I explained to him that I had some ideas that could really improve the UX (user experience) of his site. He politely declined and told me that their focus was in a different area at the time. I explained that even if their focus was in another area, my expertise could help customer retention since happy customers are always good for the bottom line. He again explained that they knew that some things needed to be overhauled on the site but it still isn’t their focus right now. So what did I do? Continue reading
Should you cut your fee in half?
A small design firm was asked by a long-time client to design a piece that would be presented at a reception at the White House. He gave his price, but the client asked him to cut the fee in half. What would you do? Continue reading
2 Arguments for Hiring a Copywriter
Having good copy is as important as having good design. It’s something that we as designers should bring to the table when we can because it shows we are more than just pixel pushers. We are helping the client grow their business and that makes us harder to replace than some online service. Continue reading
Breakfast Roundtable Topics at CFC
There is no shortage of networking at the Creative Freelancer Conference (next week!). On Friday morning, June 24 , join us for an hour of moderated but free-flowing discussions (with breakfast!) around hot topics of interest. (That's right after our 6-7 AM Netwalking -- plenty of time to shower and change.) Here 's the incredible line up... Continue reading
Are Freelancers Automatically Entrepreneurs?
Is every freelancer also an entrepreneur? If you're self employed, does that mean you're an entrepreneur? Continue reading

